Operations

Etsy files registration statement for proposed Initial Public Offering

Etsy, Inc., an online and offline marketplace where people around the world connect to make, sell and buy unique goods, announced Wednesday, March 4, that it has filed a registration statement on Form S-1 with... more »

Family Matters

How to remain close as family and business partners. Family matters. Family matters matter. Here is why. Family members working with one another is not a new phenomenon in America. Some of the most profitable... more »

Boost Your Holiday Sales

Trends from 2013 point to creativity with promotions, hours to increase foot traffic and business The holiday season is the biggest time of year for retailers of all shapes and sizes. These sales can account... more »

Planning for Markdowns

Approaching a dreaded yet necessary task for all retailers. In every job there’s that dreaded responsibility that gets pushed aside, dismissed and too often ignored. In retail, that dreaded something is markdowns. Commonly considered a... more »

Putting Your Best Staff Forward

Good employees are the key to success during the busy holiday season In my youth, I used to think that having employees would be easy. You’d hire them, tell them what to do and they’d... more »
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Handling Difficult Customers

Retailers offer their top tips for dealing with tricky situations Sylvia’s By the Sea, in Scituate, Massachusetts, has a clear return policy: store credit only. It’s posted prominently in the shop, it’s on every sales... more »
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Destination Shopping: Hotel Gift Shops Stay Ahead

Retail operations within the lodging industry vary greatly. Hotel gift shops may consist of little more than a small area near the front desk that sells magazines and snacks, to thousands of square feet of... more »

Thank You, Come Again

In the spring issue of GIFT SHOP, we discussed the basics of a loyalty program. Here are some ideas for how you could implement and market one. While independent retailers like you have traditionally had... more »

Social Connections


Upcoming Trade Shows

June 3, 2017 - June 5, 2017

ACRE Las Vegas

Las Vegas, NV
June 3, 2017 - June 5, 2017

The Norton Shows

Gatlinburg, TN
June 4, 2017 - June 7, 2017

Showtime ITMA Market

Hight Point, NC
June 8, 2017 - June 9, 2017

LA Mart Spring Sample Sale

Los Angeles, CA
June 8, 2017 - June 11, 2017

Tupelo Furniture Market (Spring)

Tupelo, MS
75 Applewood Drive, Suite A
PO Box 128
Sparta, MI 49345
616.887.9008
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