Nov 30, 2010

Things Remembered a hotspot for personalized giftsBy Sarika JagtianiDoverPost.com

Dover, Del. — Things Remembered is a mainstay in many malls, and Dover Mall is now part of that group. Things Remembered opened a kiosk in Dover Mall Oct. 29, and since then Manager Angel Taraila said the customer service and engraved gifts keep customers coming back. Taraila took some time Nov. 29 to talk about the store.

Q How has response been so far?
A It’s been amazing, absolutely amazing. We have exceeded all of corporate’s goals, so customers have been coming in and been real excited about what we’re doing, and happy to have us back.

Q What can customers get at Things Remembered that they can’t get elsewhere?
A We do offer excellent customer service, but item-wise … everybody offers frames, you can find a water globe in other places, you can find ornaments other places, but the one thing we offer them is the personalization. Being in that moment with that customer and having them walk away with something they’ll remember. Whether it’s a happy moment or a sad moment, being there with them, that’s what they’ll get there.

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