management

Graphic depicting people working around a clock

Working Overtime

During busy seasons and in recent times where there have been employment shortages, navigating how to handle overtime has been an issue that many business owners are having to tackle with a fair amount of... more »

An Uptick in Digital Payments

Although digital payments started to become popular before 2020, once the pandemic hit, this was a must-have option for any retailer doing business online, in-person or both. In the report, “The State of Retail Payments... more »
Ecommerce

The New Normal of E-commerce

The COVID-19 pandemic triggered a host of new challenges for gift shop retailers, as stay-at-home orders meant customers weren’t allowed in the stores, and even those that could remain open, saw traffic dwindle as people... more »

Retailers file lawsuit to lower swipe fees

Retailers filed a lawsuit seeking to have the Federal Reserve lower its 10-year-old cap on “swipe” fees banks charge to process debit card transactions, saying the agency wrongly applied federal law and that merchants have... more »
Rights of Publicity Information

Rights of Publicity

It has been a trend for years; however, it seems when something of historical significance happens, there is an uptick in products created with public figures’ likenesses. Rights of publicity are an intellectual property right... more »

NRF welcomes delayed increase in credit card swipe fees

The National Retail Federation welcomed the announcement that Visa and Mastercard will delay an estimated $1.2 billion increase in credit card swipe fees but said the delay should be made permanent. “The last thing retailers... more »

APPA offers members free Business Bootcamp

American Pet Products Association (APPA) CEO Steve King announced that it will support members with an exclusive inaugural APPA Business Bootcamp, a three-day online program set to take place Nov. 10-12, 2020. This event will be free... more »
Grand + Benedicts_T-Model Sneeze Guard

Shopping Safely

States and retailers have begun to navigate reopening following the COVID-19 pandemic, and the reality is that this “new normal” may be here to stay for (at least) the foreseeable future. For retailers, this means... more »

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