operations

Top Marketing Trends to Avoid

In a world where digital has become an integral piece of every retailer’s marketing strategies, there is only one thing worse than having no strategy at all — having a bad digital marketing plan based... more »

The New Normal of E-commerce

The COVID-19 pandemic triggered a host of new challenges for gift shop retailers, as stay-at-home orders meant customers weren’t allowed in the stores, and even those that could remain open, saw traffic dwindle as people... more »

Retailers file lawsuit to lower swipe fees

Retailers filed a lawsuit seeking to have the Federal Reserve lower its 10-year-old cap on “swipe” fees banks charge to process debit card transactions, saying the agency wrongly applied federal law and that merchants have... more »

Rights of Publicity

It has been a trend for years; however, it seems when something of historical significance happens, there is an uptick in products created with public figures’ likenesses. Rights of publicity are an intellectual property right... more »

Yes She May!

Mei Xu, founder and CEO of Yes She May and also the founder and CEO of BlissLiving Home and Chesapeake Bay Candle, launched a consulting service in 2019 to help women grow their businesses around... more »

Safe Work Environments in a Pandemic World

For the foreseeable future we have a new norm in the industry — it is called living safely in a pandemic world. There are specific guidelines that Occupational Safety and Health Administration (OSHA) issued to... more »

NRF welcomes delayed increase in credit card swipe fees

The National Retail Federation welcomed the announcement that Visa and Mastercard will delay an estimated $1.2 billion increase in credit card swipe fees but said the delay should be made permanent. “The last thing retailers... more »

Retailers express concern over OSHA emergency regulation

The National Retail Federation (NRF) expressed concern about a possible Occupational Safety and Health Administration (OSHA) emergency temporary standard regarding COVID-19. NRF urged OSHA to continue to issue industry-specific guidance concerning COVID-19. “Over the past... more »