operations

Power of Loyalty

A gift shop’s bottom line can sometimes live and die by repeat business, as loyal customers come more frequently and typically spend more on a given visit. That’s why savvy retailers take part in some... more »

Giving Credit Does Not Equal Permission

In this digital age where marketing your business relies greatly on social media, which involves chronic posting, scheduled posts, selfies, content, photos, memes, gifs, captions, and so much more, is it any wonder that being... more »

Building the List

Some people seem to think email is dead — but the reality is, it is still very much alive. While some businesses have guest books with thousands of email addresses and no idea what to... more »

Visual Cues

Merchandise displays and labels are an integral part of the sales process to engage consumers by using visual cues. Creativity is encouraged, but retailers may take into account several considerations when selecting product signs and... more »

A Traveler’s Perspective

Travelers are an important part of retail sales in Alaska and other tourist destinations, and a shopper’s perspective may provide valuable information to retailers. Susan McHuron, an avid traveler and shopper who recently traveled to... more »

VSBLTY signs technology agreement with Sensormatic Solutions

VSBLTY Groupe Technologies Corp., a software technology company, said it has signed an exclusive Global Reseller Agreement with Sensormatic Solutions, a global retail solutions portfolio of Johnson Controls. “Retail is changing at an accelerated rate.... more »

NRF addresses nation’s overtime rules

David French,senior vice president for government relations for The National Retail Federation' (NRF) addressed the Department of Labor’s final rule expanding overtime pay eligibility. “We applaud the Department of Labor for adopting a reasonable, thoughtful approach... more »

Businesses can learn disaster preparedness through webinar and Twitter chat 

September is National Preparedness Month. The U.S. Small Business Administration (SBA) has partnered with the Insurance Institute for Business & Home Safety (IBHS) to help organizations become more aware of their risks in the event... more »