Jun 25, 2011
15 Mobile Retail Apps that Enhance Customer ExperiencesBy Sig UelandPracticalEcommerce.com

Retail businesses are building mobile apps that do much more than just display products for sale. Mobile apps can shape the in-store experience, empower the purchasing process, and create interesting and dynamic ways to interact with the customer.

Here is a list of mobile apps created by retailers. All of these apps are free.

Customer service apps enhance the in-store experience. They ensure you have a productive and enjoyable store visit, and make sure you are not delayed or disappointed.

Apple Store. The Apple Store app helps you get the most from your visits to the Apple Store. It does this by allowing you to make reservations for Genius Bar one-to-one assistance and sign-up for workshops and events. When in an Apple retail store, you can request help, check in for reservations, receive meet-up alerts, and get free iPad and iPod engraving and signature gift-wrapping for select Apple products. Also use the app to research, configure and purchase the latest Apple products. Available for iPhone.

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