Management

Power of Loyalty

A gift shop’s bottom line can sometimes live and die by repeat business, as loyal customers come more frequently and typically spend more on a given visit. That’s why savvy retailers take part in some... more »

Building the List

Some people seem to think email is dead — but the reality is, it is still very much alive. While some businesses have guest books with thousands of email addresses and no idea what to... more »
The CBD Skincare Company cbd experience-bundle

What You Need to Know About CBD Products

Customers love a new product that’s all the rage. Currently, that product is CBD. The popularity of this plant extract, newly legal in most states, has produced a wave of information that can be difficult... more »

Legal Corner: Trade Dress

What is Trade Dress? Trade dress is a form of intellectual property that is categorized under trademark law. Trade dress was originally defined as the way a product was packaged. Think of the little blue... more »

Analytical, creative store layouts lead to maximum profits

Designing your retail store’s interior is both an art and a science that requires artistry, psychological insights and a little bit of testing. How you organize things can tell your brand’s story, create an immersive... more »

Returned packages expected to peak before Christmas

National Returns Day is expected to occur prior to Christmas, reflecting just how deeply e-commerce is reshaping the retail universe, according to UPS. Consumers who got a jump on online shopping in the days before... more »

A Customer Service Gem for You

At Zingerman’s we’re big fans of clear expectation and simple, teachable and trackable tools. We find that they are invaluable no matter who we share them with — tenured employees, newbies, skeptics, enthusiasts, introverts, extroverts.... more »

Bookish Pursuits

Facebook. Instagram. Twitter. Email. Phone calls. Our frenetic lives have had a most pleasant side effect: a growing emphasis on mindfulness and a need to connect with pen and paper as a way of documenting... more »

Social Connections


Products

Upcoming Trade Shows

Oct 21, 2019 - Oct 24, 2019

Kidsworld

Dallas, TX
Oct 22, 2019 - Oct 24, 2019

ABC Kids Expo

Las Vegas, NV
Oct 22, 2019 - Oct 25, 2019

Dallas Apparel & Accessories Market (Fall)

Dallas, TX
Oct 24, 2019 - Oct 26, 2019

Panama City Gift Show

Panama City, FL
Oct 26, 2019 - Oct 29, 2019

Global Sources Gifts & Home Show

Hong Kong,
Oct 26, 2019 - Oct 28, 2019

Asian Stationery Show

Hong Kong,
Oct 26, 2019 - Oct 28, 2019

Asian Gifts & Travel Goods Show

Hong Kong,
Gift Shop Summer 2019 Cover_RGB
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