Management

Working Overtime

During busy seasons and in recent times where there have been employment shortages, navigating how to handle overtime has been an issue that many business owners are having to tackle with a fair amount of... more »

An Uptick in Digital Payments

Although digital payments started to become popular before 2020, once the pandemic hit, this was a must-have option for any retailer doing business online, in-person or both. In the report, “The State of Retail Payments... more »

The New Normal of E-commerce

The COVID-19 pandemic triggered a host of new challenges for gift shop retailers, as stay-at-home orders meant customers weren’t allowed in the stores, and even those that could remain open, saw traffic dwindle as people... more »

Tax ramifications of PPP loans clarified in new congressional act

Rules are not as complex now that Congress passed a law in December that clarified interpretations on PPP loans The program designed to provide financial relief to businesses during the pandemic caused confusion for many... more »

Short Staffed?

RA recent Gallup poll revealed that at the height of the pandemic, 68% of employed U.S. adults were working from home and only 26% felt they were emotionally ready to return to their workplace, with... more »

Fortitude

The retail climate, as we all know, has been extremely challenging in 2020. In light of the ups and downs of this roller coaster year, I’d like to share a quote from Helen Keller that... more »

Shopping Safely

States and retailers have begun to navigate reopening following the COVID-19 pandemic, and the reality is that this “new normal” may be here to stay for (at least) the foreseeable future. For retailers, this means... more »

BRC Imagination Arts

BRC Imagination Arts is a global experience strategy design and production agency that creates transformative museums, cultural attractions and brand destinations around the world. Matthew Solari, creative director for BRC Imagination Arts, shared that for... more »