Management

Baby is Big

A timeless category for gift stores, baby continues its heavy growth spurt with new product introductions. Alyssa Tierney is a big believer in shops carrying, at the very least, a few great baby gifts. “Baby... more »

Show Time!

A tradeshow takes up a lot of your time and money. Here are some tips to make the most of your investment. Travel expenses and time away from the store are major concerns if you... more »

Get a Response

Strong inventory and a steady flow of museum guests certainly help museum stores succeed, but it's up to your staff to truly reach all your store goals. From the moment a potential customer walks into... more »

Service with a Smile

Create meaningful and memorable checkout experiencesFor every day your store is open, the chance to make a lasting impression on a customer is there. Unfortunately, this doesn't always mean the impression is a good one.... more »

Girl Power

Savvy tween and teen consumers hold a lot of purchasing power and they're fueling sales in the lucrative gift category. On Saturday afternoons, many moms across America set out for leisurely days of shopping with... more »

Empowering Employees

Creating leaders to gain sales The dynamics of employees are very interesting, to say the least. Since most stores have a variety of ages, personalities, sexes and experience among their employees, how you manage them... more »

Sparkling Jewelry Trends

Wrap bracelets 
are just one of the hot jewelry trends. Find out what else makes the category shine. There's something shining in retail these days: jewelry sales are up. According to the 2010 Annual Census... more »

Mission: Possible

With the good comes the bad, and in the case of retail employees, this is often the situation. From late arrivers to gossipy co-workers to lazy performances, many associates come with attitudes and habits that... more »