Management

Expert Christi Tasker makes sense of social media landscape during AmericasMart

Trying to stay up on social media can lead to social unrest for small to medium business owners. That’s why there are experts on the subject, such as Christi Tasker of PuTTin’ Out, a social... more »

The faces of your franchise

A store is only as good as the people that work there. And whether you want to realize this or not, your unique store stands by this same theory. Merchants come in all shapes and... more »

Putting Your Best Staff Forward

Good employees are the key to success during the busy holiday season In my youth, I used to think that having employees would be easy. You’d hire them, tell them what to do and they’d... more »
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Handling Difficult Customers

Retailers offer their top tips for dealing with tricky situations Sylvia’s By the Sea, in Scituate, Massachusetts, has a clear return policy: store credit only. It’s posted prominently in the shop, it’s on every sales... more »

Hiring Teens

Tips you can't ignore and pointers you won't want to dismissWith many retailers hiring more part-time workers versus full time, it's important to consider the rules, regulations and unique attributions that apply to this part... more »
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Destination Shopping: Hotel Gift Shops Stay Ahead

Retail operations within the lodging industry vary greatly. Hotel gift shops may consist of little more than a small area near the front desk that sells magazines and snacks, to thousands of square feet of... more »
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Room for Rustic

Harkening back to nature and peaceful tranquility, rustic décor has always been a staple of lodges and cabins. It’s making surprising inroads in places you wouldn’t really expect. Bringing the outdoors in, whether in the... more »
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A Toy Story

It’s all fun and games when it comes to toys. A $22 billion industry in the U.S., toys may be fun, but they’re serious business. They can be a great addition to a gift store,... more »

Social Connections


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