Management

Text Messaging Services: Are They Right For You?

Every few years, store owners are presented with a new technology to help them improve their reach with customers. First it was email, then social media, and now many marketing experts are recommending using text... more »

The Perfect Wedding Day

Everyone wants their wedding day to be perfect — the perfect dress, the perfect suit, the perfect ceremony, the perfect reception. It takes a million details to accomplish what will most likely be the largest... more »

A New Year’s checklist for retailers

Another year down with the next on the horizon, and that means it is time to do some yearly retail preparation. As retail managers and buyers we are always on the move but it is... more »

Creating customer relationships

A woman came up to me after my keynote at a conference the other day asking how she could compete against online retailers. She relayed a story about how she spent time getting a shopper... more »

To Post or Not to Post, that is the Question….

“Oh my gosh look at that photo of that dress, shoe, living room, place setting, sofa, vase, necklace, earrings (or fill in the blank with whatever it is you are drooling over at the moment).... more »

Be a Better Leader

There is a saying in life that the “days are busy but the years are short,” and when it comes to retail, this is absolutely the truth. After all, how often have years flown by... more »

Be a better leader

There is a saying in life that the “days are busy but the years are short” and when it comes to retail, this is absolutely the truth. After all, how often have years flown by... more »

Rock Star Employees

As the new year is under way, the challenge of managing employees still lingers. All too often, retail employees lack motivation and desire to deliver the type of work performance most managers crave. The good... more »

Social Connections


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