Management

Retail Lens

In times of uncertainty, we look to our trusted institutions to lead the way. Our beloved and respected museums, science centers, zoos, aquariums, botanical gardens and historic sites that have long earned public trust are... more »

How #MeToo Movement is Fueling a Training Revolution in Retail

The Feb. 24, 2020, rape and sexual harassment conviction of media mogul Harvey Weinstein culminated five years of accusations; eight women testified against him. The #MeToo movement it fueled brought media attention and ultimately meant... more »

Why SEO Matters for Specialty Retailers

Today, independent retailers aren’t just competing with other owner-operated shops in town. Online retailers of all sizes are trying to take a piece of the gift industry pie, and it is up to shops to... more »

Great Things Come in Small Packages

There are several things to consider with a small-spaced store, but the “wow” factor can still be achieved. Overall, there are three factors to consider: layout, inventory and product. LAYOUT This is a notable challenge... more »

Selling CBD?

As the popularity of cannabidiol (CBD) products continues to grow, many specialty gift retailers may be wondering if that's a market they should serve. And with a new study from BDS Analytics and Arcview Market... more »

Going Green

As “green” and recycling initiatives become more common across the art and gifting industries, a movement toward zero- and low-waste operations is taking center focus in showrooms and manufacturing facilities across the country — changing... more »

Free Money

Institutions are under continued pressure to make their budgets stretch further and are always looking for additional revenue to help fulfill their missions. Nonprofit stores are increasingly being asked to supply more significant portions of... more »

Power of Loyalty

A gift shop’s bottom line can sometimes live and die by repeat business, as loyal customers come more frequently and typically spend more on a given visit. That’s why savvy retailers take part in some... more »

Building the List

Some people seem to think email is dead — but the reality is, it is still very much alive. While some businesses have guest books with thousands of email addresses and no idea what to... more »

What You Need to Know About CBD Products

Customers love a new product that’s all the rage. Currently, that product is CBD. The popularity of this plant extract, newly legal in most states, has produced a wave of information that can be difficult... more »