Operations

Government Programs for Small Businesses

The U.S. Small Business Administration (SBA) encourages economic development in areas which are light on brick and mortar small businesses, and in 1998 created the Historically Underutilized Business Zones (HUBZone) program, where certified small businesses... more »

Getting creative with custom products

Name-dropping is a long-established practice of destination location retailers. It’s a great way to assure memories and experiences come flooding back to the mind of the visitor every time they look at a keepsake, wear... more »

Legal Corner: Terms and Conditions

Whether you have a brick and mortar store, an online store, or both, one key to protecting your business is having a terms and conditions document in place. Terms and conditions in a brick and... more »

Retailers should be storytellers

Back when I was a newspaper reporter, about a decade ago, I had a conversation with my then-supervising editor about the future of journalism. I expressed my anxiousness about the state of the industry and... more »

Hospital Gift Shops

  Hospital gift shops have a unique position of catering to customers who may not be experiencing the best of times. That doesn’t stop... more »

Business 2 Business

Recently, we sat down with two retailers, Jamie Darling of Darling’s Fine Things in Newport, Arkansas and Marti Tolleson of Two Friends, in St. Simons Island, Georgia. They have formed a unique friendship over the... more »

How Woodland Park Zoo balances conservation and profits

Seattle’s Woodland Park Zoo got in on the ground floor when that whole internet thing started back in the day. Its official website address is simply zoo.org. The 92-acre Woodland Park Zoo, founded in 1898,... more »

Creative Display winner: The Crow’s Nest Beach Market

Ideas and tips for eye-pleasing product displays are high on the want list for just about every brick-and-mortar retailer. We at Gift Shop and Museums & More magazines felt a great way to inspire creativity... more »