Jan 25, 2012
Wooing Customers With ‘Scent Branding’By John-John Williams IVBendBulletin.com

Baltimore, MD – Lately, it seems you don’t have to be anywhere near a garden to stop and smell the roses.

Smell is the latest way that businesses are attempting to woo customers, whether it be the scented candles at Baltimore shop In Watermelon Sugar, the vanilla and cloves wafting through the air at Williams-Sonoma, or the pungent smell of colognes at trendy clothing chains.

Technology to spread the scents has become more elaborate and includes a device that pumps fragrances through ventilation systems. It’s all an effort to create scent branding that helps to attract and keep customers.

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