Retail Profiles

Manager’s Corner: Justina Doyle, International Museum of Surgical Science

Justina Doyle is the backbone of a museum store all about backbones, not to mention every other kind of bone, organ, muscle, tendon and artery. Doyle is the Manager of Education and Events at the... more »

Eco-friendly & Economical

The Cincinnati Parks' motto could be "doing a lot with a little." Like most Midwestern metropolises that were booming in the mid-20th century, Cincinnati's population, which once topped a half-million people, has fallen in recent... more »

Gift & Souvenir Trend Report

On any given Saturday morning, bleary-eyed children climb into the family van and parents pack up their car with all the essentials for a fun-filled (and potentially educational) day at the zoo, theme park or... more »

Justina Doyle

Manager of Education and Events Justina DoyleInternational Museum of Surgical ScienceChicago Justina Doyle has a master's degree in arts management, but she also cites her experience as a waitress as helping to train her to... more »

Sandy Hollett

Gift Shop Manager Sandy Hollett Newfoundland Insectarium Reidville, Newfoundland and Labrador, Canada MM: What is your retail background? SH: My retail background began when we opened the Newfoundland Insectarium museum and gift shop in October... more »

Gerry Ward

Founder Gerry WardWildlife Artists Inc.Bethel, Connecticut How many people in the plush toy industry were once an NBA first-round draft pick selection? Gerry Ward was back in 1963. Ward, who grew up in the Bronx,... more »

Resort Appeal

When the people of Chicago wanted to enjoy a waterpark getaway, they typically drove three-plus hours to the Wisconsin Dells. It dawned on Dave Anderson — a man known more for barbecue than hospitality —... more »

Manager’s Corner: Tommy Lee Brown, Saint Louis Zoo

Tommy Brown, retail manager and buyer for the Saint Louis Zoo, has a history steeped in retail. Beginning as a division manager for Dillard's Department Stores, Brown began a career with Six Flags in St.... more »