Sep 22, 2014

Hannah! and Her Shop: Lessons from a Career RetailerBy Steve MariottiHuffingtonPost.com

Princeton, NJ – Despite what they say, customer service is alive and well.

You just might have to go out of your way to find it sometimes.

But if you venture down the row of unique shops on Princeton’s Chambers Street, directly across from the Princeton campus, you’ll come upon a beacon of customer service and appreciation.

Hannah Schussel, owner and enthusiastic cheerleader of the eponymous store, Hannah! embodies the age-old wisdom that taking care of your customer’s is the lifeblood of any business. And as a small business-owner, she has a number of important insights on how to run a business that delivers and caters to its market.

Read complete article »