Gift Shop Pets

Customer Service is Key

Independent retailers constantly search for what will set them apart from big box stores as well as other retailers. The answer is sometimes as simple as providing great customer service, says Peter Berman, owner of... more »

Meet the Maker: Carol & Frank

You may be wondering, what do a home décor company and a stationery company have in common? They love everything on four legs. C&F and Up with Paper have expanded their respective collections to include... more »

Top 5 trends in 2018 for pets

Pet Food Express (PFE) is sharing the top 5 trends for California pets in 2018, and they include a bigger focus on nutrition, alternative therapies and intellectual stimulation for pets. The Oakland-based company is basing... more »

Explore the Outdoors

Grab-n-go items for a close-by walk or a daylong trek. more »

Vanderpump Rules of Thumb

For years, television viewers have watched the progression of entrepreneur and restauranteur Lisa Vanderpump and the perpetual expansion of her business portfolio in various industries. If you’re a Bravo-watcher, you’ve seen her launch her own... more »

Sprightly Stationery and Greeting Cards

Calendars, notebooks and to-do lists among all the playful papers. more »

California bans pet store sales of non-rescue dogs, cats

A California law banning pet stores from selling non-rescue dogs, cats and rabbits will go into effect Jan. 1, 2019. Pet store operators will have to provide records of origin for the animals or face... more »

2019 Global Pet Expo set for March 20-22

As the first pet industry trade show of 2019, Global Pet Expo gives attendees the opportunity to see first-hand the newest pet products before they hit store shelves. Presented by theAmerican Pet Products Association (APPA)... more »