Editor’s Letter: Trend or Tenet?

Do customers care where their products are made?This is the question that I posed to you, the readers, and I was overwhelmed with the response. There's no way I could include everything from everybody, but... more »

The Perks and Challenges of Interns

Most museum stores, gift shops and retailers in general will eventually face the question: Do we need an intern? That question typically leads them to their next, which is whether they even want an intern.... more »

Shopping at Sea

Onboard boutiques turn cruise ships into floating retail centersShipboard retail used to consist of cramped spaces that offered duty-free merchandise and toiletries. Today's mega-ships, however, feature big-name stores, high-end items and thousands of eager shoppers... more »

Artist Spotlight: Artgame

Royce McClure sees art as a license for creativity and funIn a world of competition and talk of economic woe, it's often good to remember that life should not be taken too seriously. When Royce... more »

Growing Gifts

Where sales and service come naturally More than 250,000 people walk by the door of the 500-square-foot Growing Gifts shop at the Olbrich Botanical Gardens in Madison, Wis., every year, and when they step inside,... more »