Editor’s Letter: Make Your Presence Known

Call me old fashioned, but I still prefer the feel of a book in my hand, a greeting card or walking the aisles of a store to their electronic counterparts. There's just something to be... more »

MASTERing Retail

By Ken Nisch Chairman, JGAToday the most typical formula for a self-help book-be it for personal, business or solving the world's problems-involves "steps." These steps help us organize, prioritize and provide a bit of a... more »

Mission: Possible

With the good comes the bad, and in the case of retail employees, this is often the situation. From late arrivers to gossipy co-workers to lazy performances, many associates come with attitudes and habits that... more »

Raise Awareness, Raise Funds

When making a purchase makes a differenceMany guests that visit zoos, aquariums and museums do so because they have an interest in their surroundings and the story behind what they're seeing. Parents often hope that... more »

National Treasures

Buying American helps more than just the bottom lineBy Abby HeugelManaging EditorJulie Reiser, president and co-founder of Made in USA Certified, Inc., has traveled back and forth to Washington D.C. for years, and said it... more »