Oct 13, 2012

Customer Service Key Element at Charlene’s Gifts with a Special TouchBy Allison MilesVictoriaAdvocate.com

Victoria, TX – With its manicured lawn and old-time details, the house at 401 S. William St. looks like many others on the block. Step closer, however, and one realizes it’s home to more than just the people who live there.

The tan and white building also houses Charlene’s Gifts with a Special Touch, a shop that aims to offer something different to Crossroads consumers.

Although nearing the store’s 30th year, the road to opening – and maintaining – a business wasn’t easy, owner Charlene Mitchell said.

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