Management

Returned packages expected to peak before Christmas

National Returns Day is expected to occur prior to Christmas, reflecting just how deeply e-commerce is reshaping the retail universe, according to UPS. Consumers who got a jump on online shopping in the days before... more »

A Customer Service Gem for You

At Zingerman’s we’re big fans of clear expectation and simple, teachable and trackable tools. We find that they are invaluable no matter who we share them with — tenured employees, newbies, skeptics, enthusiasts, introverts, extroverts.... more »

Legal Corner: Terms and Conditions

Whether you have a brick and mortar store, an online store, or both, one key to protecting your business is having a terms and conditions document in place. Terms and conditions in a brick and... more »

Text Messaging Services: Are They Right For You?

Every few years, store owners are presented with a new technology to help them improve their reach with customers. First it was email, then social media, and now many marketing experts are recommending using text... more »

To Post or Not to Post, that is the Question….

“Oh my gosh look at that photo of that dress, shoe, living room, place setting, sofa, vase, necklace, earrings (or fill in the blank with whatever it is you are drooling over at the moment).... more »

Be a Better Leader

There is a saying in life that the “days are busy but the years are short,” and when it comes to retail, this is absolutely the truth. After all, how often have years flown by... more »

Plan Ahead by Looking Back

Reflecting on 2015 good way set goals for 2016 The start of a new year is a great time to assess what lies ahead as well as reflect on what you have most recently accomplished... more »

Expert Christi Tasker makes sense of social media landscape during AmericasMart

Trying to stay up on social media can lead to social unrest for small to medium business owners. That’s why there are experts on the subject, such as Christi Tasker of PuTTin’ Out, a social... more »

Social Connections


Upcoming Trade Shows

April 25, 2019 - April 28, 2019

TransWorld’s Spring Jewelry, Fashion & Accessories Show

Rosemont, IL
April 26, 2019 - April 28, 2019

Los Angeles Spring Cash & Carry Show

Los Angeles, CA
April 26, 2019 - April 28, 2019

West Coast Christmas Cash & Carry Gift Show

Los Angeles, CA
April 27, 2019 - April 29, 2019

Gift, Gourmet and Souvenir Show

Petoskey, MI
April 27, 2019 - April 28, 2019

Columbus MarketPlace (April)

Dublin, OH
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