operations

Shopping Safely

States and retailers have begun to navigate reopening following the COVID-19 pandemic, and the reality is that this “new normal” may be here to stay for (at least) the foreseeable future. For retailers, this means... more »

Retail shrink totals $61.7 billion in 2019

Theft, fraud and losses from other retail “shrink” totaled $61.7 billion in 2019, up from $50.6 billion the year before as industry security executives reported increases in the number of shoplifting, organized retail crime and... more »

How #MeToo Movement is Fueling a Training Revolution in Retail

The Feb. 24, 2020, rape and sexual harassment conviction of media mogul Harvey Weinstein culminated five years of accusations; eight women testified against him. The #MeToo movement it fueled brought media attention and ultimately meant... more »

Why SEO Matters for Specialty Retailers

Today, independent retailers aren’t just competing with other owner-operated shops in town. Online retailers of all sizes are trying to take a piece of the gift industry pie, and it is up to shops to... more »

Gift Shop provides webinar and retail panel discussion sponsored by Mud Pie

Join Julie McCallum, Gift Shop's editor-in-chief, for an insightful webinar and retailer panel discussion offering tips for a successful and comfortable customer experience as you get ready for reopening. The webinar will be held on... more »

Great Things Come in Small Packages

There are several things to consider with a small-spaced store, but the “wow” factor can still be achieved. Overall, there are three factors to consider: layout, inventory and product. LAYOUT This is a notable challenge... more »

The Age of Collaboration

Welcome to the age of collaboration — an era of working together to share our story, differentiate ourselves and stay relevant. And while the opportunities are endless, a thoughtful approach is needed to understand what... more »

Waterlemon Kids designs Birthday Bash Box

Show Us Your Shop: Waterlemon Kids

We recognize that so many retailers are facing similar challenges and we encourage you to Show Us Your Shop, so we may share your story and it just may help all the smaller, independent retailers.... more »