operations

Consumers to spend near-record $33.5B on Mother’s Day

Mother’s Day spending is expected to reach $33.5 billion this year, according to the annual consumer survey by the National Retail Federation (NRF) and Prosper Insights & Analytics. The figure is the second highest in... more »

Fred Marione named chief revenue officer at Crane Stationery

Crane Stationery, a provider of luxury stationery products, promoted Fred Marione to the position of chief revenue officer. According to Crane, Marione brings with him a wealth of experience and a proven track record of... more »

10 tips to maximize your email marketing

Email marketing is a tool specialty shop retailers have to engage with their customers, build brand loyalty and drive sales. One key ingredient for successful email marketing campaigns is a solid database of customer email... more »

Open-to-buy inventory management key for retail store owners

Have you ever heard of open-to-buy (OTB) inventory management? If you’re a retail store owner, chances are you know what it is — and if you don’t, it’s something worth learning. OTB management is an... more »

E-commerce platforms provide avenues for selling products and reaching customers

Retailers care about boosting sales, pricing their items right and understanding what their customers want. That’s why e-commerce platforms are relentlessly rolling out new tools for merchants to help them be a success. During the... more »

NRF welcomes legislation about who processes credit card transactions

The National Retail Federation (NRF) welcomed legislation introduced that would let retailers decide who processes credit card transactions, saying it would end practices that block competition in the payments industry and drive up costs for... more »

Data privacy legislation fails to provide effective uniform national standard

The National Retail Federation called on the House to move cautiously on federal privacy legislation, saying a measure approved by the Energy and Commerce Committee fails to establish a single national standard for U.S. data... more »

2022 Holiday Shopping Season

Natalie Moon, vice president of operations for Shops by Todd — Occasionally Yours, Gifts for Every Occasion, and a Gift + Stationery 40 Under 40 honoree, talks about her favorite Christmas trends and how her... more »