Operations

Editor’s Letter: Partners for Success

As we spring forward, it’s a great time for spring-cleaning and goal setting. What are your goals for the year? Whether it is increasing business, raising awareness, rebranding... more »

Retail spending on the rise in March

An increase in consumer spending has come with the arrival of spring, according to a Reuters article published on Tuesday, April 14.Lucia Mutikani of Reuters reports retail sales rose 0.9 percent in March, breaking a... more »

Etsy files registration statement for proposed Initial Public Offering

Etsy, Inc., an online and offline marketplace where people around the world connect to make, sell and buy unique goods, announced Wednesday, March 4, that it has filed a registration statement on Form S-1 with... more »

Family Matters

How to remain close as family and business partners. Family matters. Family matters matter. Here is why. Family members working with one another is not a new phenomenon in America. Some of the most profitable... more »

Planning for Markdowns

Approaching a dreaded yet necessary task for all retailers. In every job there’s that dreaded responsibility that gets pushed aside, dismissed and too often ignored. In retail, that dreaded something is markdowns. Commonly considered a... more »

Boost Your Holiday Sales

Trends from 2013 point to creativity with promotions, hours to increase foot traffic and business The holiday season is the biggest time of year for retailers of all shapes and sizes. These sales can account... more »

Putting Your Best Staff Forward

Good employees are the key to success during the busy holiday season In my youth, I used to think that having employees would be easy. You’d hire them, tell them what to do and they’d... more »
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Handling Difficult Customers

Retailers offer their top tips for dealing with tricky situations Sylvia’s By the Sea, in Scituate, Massachusetts, has a clear return policy: store credit only. It’s posted prominently in the shop, it’s on every sales... more »

Social Connections


Upcoming Trade Shows

January 4, 2018 - January 7, 2018

Tupelo Furniture Market

Tupelo, MS
January 5, 2018 - January 8, 2018

Philadelphia Gift Show

Oaks, PA
January 6, 2018 - January 8, 2018

Philadelphia National Candy, Gift & Gourmet Show

Oaks, PA
January 8, 2018 - January 11, 2018

Hong Kong International Stationery Fair

Hong Kong,
75 Applewood Drive, Suite A
PO Box 128
Sparta, MI 49345
616.887.9008
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