Operations

Business 2 Business

Recently, we sat down with two retailers, Jamie Darling of Darling’s Fine Things in Newport, Arkansas and Marti Tolleson of Two Friends, in St. Simons Island, Georgia. They have formed a unique friendship over the... more »

Ten Essentials to Include in an Employee Handbook

As a business owner, rules can be such a difficult thing to implement, especially when it comes to an employee handbook. At the beginning, it may just be you running your store or website, however... more »

Text Messaging Services: Are They Right For You?

Every few years, store owners are presented with a new technology to help them improve their reach with customers. First it was email, then social media, and now many marketing experts are recommending using text... more »

Creating Customer Relationships

A woman came up to me after my keynote at a conference the other day asking how she could compete against online retailers. She relayed a story about how she spent time getting a shopper... more »

Ready… Set… Open (Part 2)

What’s in a name? If you are in retail, everything! The name of your store is the cornerstone of your brand. It will immediately suggest what folks will find inside or online. Not only that,... more »

Back to Basics

Foot traffic may be strong, inventory may be right and customer reviews online shout out that your store is stellar. Despite these strong attributes, however, sales don’t always add up to what you want them... more »

Plan Ahead by Looking Back

Reflecting on 2015 good way set goals for 2016 The start of a new year is a great time to assess what lies ahead as well as reflect on what you have most recently accomplished... more »

Broad-based coalition supports cotton amendment strengthening senate cybersecurity bill

A broad-based coalition of 10 associations led by the National Retail Federation sent a letter to Senate leadership in support of an amendment by Senator Tom Cotton to S. 754, the Cybersecurity Information Sharing Act... more »

Social Connections


Upcoming Trade Shows

January 20, 2019 - January 21, 2019

St. Louis Gift Show (Winter)

Collinsville, IL
January 22, 2019 - January 25, 2019

Mexican Gift Show

Mexico City,
January 23, 2019 - January 26, 2019

Kidsworld

Dallas, TX
January 24, 2019 - January 27, 2019

International Jewelry and Merchandise Show

New Orleans, LA
January 25, 2019 - January 27, 2019

Halloween & Party Expo

New Orleans, LA
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