Operations

Hospital Gift Shops

  Hospital gift shops have a unique position of catering to customers who may not be experiencing the best of times. That doesn’t stop... more »

Business 2 Business

Recently, we sat down with two retailers, Jamie Darling of Darling’s Fine Things in Newport, Arkansas and Marti Tolleson of Two Friends, in St. Simons Island, Georgia. They have formed a unique friendship over the... more »

Ten Essentials to Include in an Employee Handbook

As a business owner, rules can be such a difficult thing to implement, especially when it comes to an employee handbook. At the beginning, it may just be you running your store or website, however... more »

Text Messaging Services: Are They Right For You?

Every few years, store owners are presented with a new technology to help them improve their reach with customers. First it was email, then social media, and now many marketing experts are recommending using text... more »

The Perfect Wedding Day

Everyone wants their wedding day to be perfect — the perfect dress, the perfect suit, the perfect ceremony, the perfect reception. It takes a million details to accomplish what will most likely be the largest... more »

Holiday Fraud Prevention: Seven Tips From the Pros

By Sarah Beldo, Sift Science Is anyone ever really ready for the holidays? It’s hard enough to keep up as a shopper, but if you also work in e-commerce fraud prevention, you know you’re guaranteed a... more »

Creating Customer Relationships

A woman came up to me after my keynote at a conference the other day asking how she could compete against online retailers. She relayed a story about how she spent time getting a shopper... more »

Ready… Set… Open (Part 2)

What’s in a name? If you are in retail, everything! The name of your store is the cornerstone of your brand. It will immediately suggest what folks will find inside or online. Not only that,... more »

Social Connections


Upcoming Trade Shows

July 28, 2019 - July 29, 2019

Kentucky Bluegrass Buyers Market

Lexington, KY
July 28, 2019 - August 1, 2019

Las Vegas Market (Summer)

Las Vegas, NV
July 28, 2019 - July 31, 2019

ASD Las Vegas

Las Vegas, NV
July 28, 2019 - July 30, 2019

Gift at STYLEMAX

Chicago, IL
August 2, 2019 - August 6, 2019

Minneapolis Gift Show

Minnetonka, MN
August 2, 2019 - August 4, 2019

ACC Crafts Show – California

San Francisco, CA
August 3, 2019 - August 5, 2019

Biloxi Mississippi Gift Show

Biloxi, MS
Gift Shop Summer 2019 Cover_RGB
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