Operations

Boost Your Holiday Sales

Trends from 2013 point to creativity with promotions, hours to increase foot traffic and business The holiday season is the biggest time of year for retailers of all shapes and sizes. These sales can account... more »

Putting Your Best Staff Forward

Good employees are the key to success during the busy holiday season In my youth, I used to think that having employees would be easy. You’d hire them, tell them what to do and they’d... more »
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Handling Difficult Customers

Retailers offer their top tips for dealing with tricky situations Sylvia’s By the Sea, in Scituate, Massachusetts, has a clear return policy: store credit only. It’s posted prominently in the shop, it’s on every sales... more »
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Destination Shopping: Hotel Gift Shops Stay Ahead

Retail operations within the lodging industry vary greatly. Hotel gift shops may consist of little more than a small area near the front desk that sells magazines and snacks, to thousands of square feet of... more »

Miracle Grow

There are factors internal to your business that you can control and affect the bottom line. Here are a few. Retailers often think that the next boost in their business is going to come from... more »

Thank You, Come Again

In the spring issue of GIFT SHOP, we discussed the basics of a loyalty program. Here are some ideas for how you could implement and market one. While independent retailers like you have traditionally had... more »
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Your Customers Will “Like” This

Looking for ideas for meaningful and popular content on Facebook? Here are some. Have you ever posted something on your Facebook page and felt like you were just talking to yourself? Consumers are busy, just... more »

Disaster Preparedness 101

Hurricanes. Floods. Fire. You don’t want them to happen but they do. Is your gift shop prepared? An industrial plant explodes in Texas. A tornado ravages Oklahoma. A hurricane floods the east coast with water.... more »

Social Connections


Upcoming Trade Shows

January 20, 2019 - January 21, 2019

St. Louis Gift Show (Winter)

Collinsville, IL
January 22, 2019 - January 25, 2019

Mexican Gift Show

Mexico City,
January 23, 2019 - January 26, 2019

Kidsworld

Dallas, TX
January 24, 2019 - January 27, 2019

International Jewelry and Merchandise Show

New Orleans, LA
January 25, 2019 - January 27, 2019

Halloween & Party Expo

New Orleans, LA
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